SIFAX Group Celebrates 2024 Buyer Service Week in Grand Fashion 

SIFAX Group has highlighted the strategic position that prospects and workers play within the development and survival of its varied companies. Each stakeholders have been described because the blood that companies must develop.

This was disclosed as the corporate celebrated the 2024 annual Buyer Service Week with the theme “Above and Past”

Talking on the grand finale of the week-long celebration, Wunmi Eniola-Jegede, Group Coordinating Director, SIFAX Group, mentioned no enterprise can survive with out these two key stakeholders.

She mentioned: “This week presents the corporate one other good alternative to rejoice our prospects who’ve continued to maintain our companies going throughout all our subsidiaries. The client is king, and we acknowledge the logic behind this fashionable saying. The client determines whether or not a enterprise survives or not by means of their loyal patronage or shifting to a different enterprise. That’s the rationale we’ve designed an distinctive buyer expertise that meets and exceeds the expectations of our prospects. Both by means of our progressive services or expertise by means of our completely different touchpoints, we attempt always to fulfill their yearnings.

“Our workers usually are not overlooked of the celebration as we acknowledge the vital position in addition they play within the enterprise by means of their dedication, enthusiasm, and dedication to duties which have made our prospects to maintain coming again.”

Commenting on this yr’s theme, Catherine Abuah, the Group Head of Advertising and Buyer Service, highlighted the significance of stellar service supply, urging workers to deal with customer support supply as essential to each exterior and inside prospects, on this case, colleagues.  “Exceeding the shopper’s expectations, going the additional mile, that’s what units us aside”, she mentioned.

In a weeklong celebration of excellence and dedication, SIFAX Group marked this yr’s Buyer Service Week with a collection of partaking actions throughout its subsidiaries.  These actions included interactive periods, workshops, and workforce constructing actions. Well being talks, medical screenings, roleplay by senior executives and appreciation visits to key prospects, amongst others have been additionally a part of the celebration.