Stanbic IBTC Pension pronounces digital channel downtime

Stanbic IBTC Pension Managers Restricted has introduced the early closure of some branches and a short lived disruption of its digital companies as a consequence of a deliberate system upkeep train.

The corporate disclosed in an E-mail despatched to its clients on Wednesday that affected branches would shut by midday, December 6, whereas its contact centre would stay unavailable till 9:00 am on Saturday, December 7, 2024.

The corporate acknowledged that the Opebi department, positioned at 47 Opebi Street, Opebi, Ikeja, and the Yaba department, located at 360 Herbert Macaulay Approach, Yaba, would each shut early.

Additionally affected are the Adetokunbo Ademola department at 76 Adetokunbo Ademola Road, Victoria Island, and the Walter Carrington Service Centre on Walter Carrington Crescent, Victoria Island.

Moreover, the Lekki Free-trade Zone department, positioned beside Dangote Refinery, Ibeju-Lekki, and the Alausa Service Centre at 3 Ashabi Cole Road, Agidingbi, Ikeja, have been amongst these affected.

The corporate famous that the system upkeep, which might run from midnight to eight:00 am on December 7, 2024, would disrupt entry to retirement financial savings accounts by way of the corporate’s digital channels.

Stanbic IBTC has suggested clients to plan their transactions to minimise inconvenience.

In a press release addressed to its clients, the corporate stated, “We want to inform you that the hooked up checklist of branches might be closed to clients by midday on Friday, 06 December 2024. Moreover, our Contact Middle might be unavailable till 9:00 am on Saturday, 07 December 2024.

“Regular enterprise actions throughout our branches will resume on Monday, 09 December 2024.”

Expressing appreciation for buyer understanding in the course of the downtime, Stanbic IBTC acknowledged, “We sincerely recognize your understanding and thanks in your continued patronage.”

In October, The PidomNigeria reported that the agency introduced plans to award N50m to winners of its FUZE 3.0 expertise present.