Stanbic IBTC Pension Managers reintroduces self-service channels

Pension fund administration agency Stanbic IBTC Pension Managers has reintroduced self-service channels to supply an progressive approach for purchasers to serve themselves.

In a press release on Monday, the agency, which is a subsidiary of Stanbic IBTC Holdings PLC, mentioned this service reaffirmed its dedication to enhancing buyer expertise.

These self-service choices present quick access to pension administration companies and extra. One in every of such channels is MyPension Portal. It gives prospects a user-friendly platform to handle their pension particulars effortlessly.

This portal permits for straightforward updates of private data, requests for reference letters to submit at colleges and embassies, and the power to change between funding funds. It additionally offers the comfort of accessing and requesting statements at any time, relieving prospects of pointless stress and paperwork.

As well as, the Stanbic IBTC Pension Managers module on the cellular app permits customers to view their pension account steadiness, observe contributions and funding efficiency, monitor current transactions and contributions, and obtain alerts for vital pension account updates.

Prospects preferring SMS entry are additionally not left behind, as prospects can use a brief code to obtain directions on performing numerous duties through SMS.

Reiterating the agency’s dedication to bettering pension administration by enhancing ease and effectivity, Chief Government, Stanbic IBTC Pension Managers, Olumide Oyetan, mentioned, “By getting acquainted with and utilising these choices to their fullest, prospects can get pleasure from the advantages of flexibility and independence.”

Oyetan additional underscored the agency’s dedication to leveraging expertise to enhance pension administration for purchasers, guaranteeing the provision of the self-service channels 24/7 for checking account balances, updating private particulars, or making enquiries seamlessly.

“These self-service channels empower prospects to take management of their expertise as we intention to satisfy and exceed their expectations via these user-friendly platforms,” Oyetan mentioned.