Tariff hike: NCC, telcos urged to enhance providers

Following the latest 50 per cent tariff hike authorized by the Nigerian Communications Fee, the Nigeria Web Group has referred to as on the NCC and the telcos to make sure that the rise interprets to higher telecom service supply.

President of the physique that promotes using the web within the nation, Future Amana, mentioned in a latest assertion that the income derived from the tariff adjustment might be reinvested into community growth and infrastructure upgrades that can improve service supply.

“However whereas we recognise the financial realities that will have necessitated this resolution, it’s crucial that this enhance interprets into a big and measurable enchancment in service supply.”

He mentioned in the mean time, service ranges throughout all networks have been deplorable—with poor sign high quality, frequent name drops, and unreliable knowledge providers turning into the norm quite than the exception.

“The NCC, because the business watchdog, should additionally guarantee strict compliance and transparency, making certain that no unscrupulous practices are launched that additional burden customers with out corresponding advantages,” he famous.

The NIG boss mentioned he supported the tariff enhance provided that there’s a measurable and enforced enchancment in service high quality—higher name connectivity, stronger indicators, and quicker, extra steady web speeds.

He added, “If NCC actively screens and holds operators accountable for assembly set high quality requirements, together with community uptime, pace, and buyer satisfaction metrics, and if customers are protected against exploitative pricing techniques, making certain that telcos justify the elevated prices with tangible community enhancements.

If these circumstances aren’t met, this enhance might be seen as an unjustified burden on Nigerian customers and companies.”

He urged the NCC to make sure that telcos prioritise service excellence and that the funds generated from the adjustment are reinvested into community growth, high quality enhancements, and infrastructure improvement.

He additionally reiterated his dedication to advocating a thriving digital financial system the place Nigerians have entry to inexpensive, dependable, and high-quality web providers.