Union Financial institution Assures Clients Of Clean Merger With Titan Belief

Union Bank of Nigeria has reassured its clients of uninterrupted providers following its merger with Titan Trust Bank Restricted.

In an e-mail despatched to clients on Monday following the announcement of the merger, the lender said that clients ought to count on no difficulties in accessing their accounts.

In an announcement on Sunday, the lender revealed that the method of the merger started with the signing of a Share Sale Settlement in 2021. Underneath the phrases of the merger, which grew to become efficient Monday, Union Financial institution has totally absorbed Titan Trust Bank’s operations and property. The mixed establishment will proceed to function underneath the Union Financial institution model, whereas Titan Trust Bank ceases to exist as a separate entity.

Within the e-mail to clients on Monday, Union Financial institution emphasised that account numbers, debit and bank cards, cheque books, cellular apps, and on-line banking providers will stay legitimate and practical. The financial institution confirmed that clients don’t have to open new accounts or take any particular motion to proceed utilizing current providers.

“The combination means each banks at the moment are one monetary establishment, providing expanded department networks, stronger digital platforms, extra revolutionary merchandise, and improved customer support,” the financial institution defined in response to a set of often requested questions.

Titan Trust Bank branches nationwide can be rebranded as Union Financial institution branches from September. Clients of each establishments will have the ability to entry their accounts interchangeably throughout all branches and ATMs with out incurring further expenses.

Union Financial institution additionally reassured clients that account officers will stay the identical and that deposits and loans stay totally safe, saying that the Central Bank of Nigeria continues to control and supervise the method to make sure buyer safety.

“All funds are utterly secure and safe. Loans stay legitimate underneath agreed phrases, and relationships with account officers are unchanged,” the financial institution added.

Whereas there can be no instant modifications to charges or service situations, the financial institution famous that any future changes could be communicated effectively upfront. For now, clients are suggested to proceed utilizing their current UnionMobile App, UnionOnline, or Titan Belief’s digital banking platforms.

Union Financial institution highlighted a number of buyer advantages from the merger, together with entry to extra branches and ATMs nationwide, stronger digital platforms for quicker transactions, and a wider vary of economic merchandise akin to loans, investments, and financial savings choices.

The financial institution pressured that the mixing goals to ship “higher providers, stronger assist, and extra revolutionary monetary options” over time, whereas protecting clients’ day-to-day banking wants uninterrupted.