Moniepoint, OPay Hold Lagos Entrepreneur Ready 2 Months After Court docket Ordered N1.05m Refund

Rasheed Muraina, a Lagos-based entrepreneur, has but to obtain a refund of N1,050,000 from Moniepoint, a Nigerian fintech firm, after mistakenly sending the cash to the unsuitable checking account on August 10.

That is regardless of a court docket order despatched to Moniepoint on November 10, directing it to refund the cash to Muraina.

HOW IT HAPPENED
Talking with FIJ on Tuesday, Muraina stated that he meant to switch cash from his OPay account to his enterprise account, MKO RASHTECH, on Moniepoint on August 10, 2025. As a result of a display screen situation, he mistakenly typed the unsuitable account quantity in his banking app.

Unknowingly, he first despatched N250,000 to the unsuitable account, a Moniepoint account. He subsequently despatched N800,000 to the identical account. In complete, he despatched N1,050,000 to the account.

“I first despatched N250,000 to the account, which I don’t know was a unsuitable account, and instantly, I made one other switch to the identical account quantity,” he stated.

Muraina’s N250,000 switch to a unsuitable account

Muraina’s N800,000 switch to a unsuitable account

When Muraina realised he had transferred cash to the unsuitable Moniepoint account, he instantly contacted OPay’s buyer care service.

“I referred to as OPay, and I used to be advised the cash can be reversed,” he stated.

The financial institution ultimately advised him to get a court docket order to direct Moniepoint to ship the cash again to him.

COURT ORDER, BUT NO REFUND
On October 31, 2025, Muraina obtained a court docket order from a Customary Court docket in Oyo State, directing Moniepoint to reverse the N1,050,000 switch he made on August 10 to his OPay account.

The court docket order Muraina obtained on October 31, 2025

On November 10, 2025, he forwarded the court docket order to each Moniepoint and OPay.

Muraina advised FIJ that OPay stated they forwarded the court docket order to Moniepoint. Nonetheless, since November 10, Moniepoint has but to reverse the switch. “Up until now nothing has been completed on it,” he stated.

OPAY, MONIEPONT, RESPONDS
FIJ despatched WhatsApp messages to OPay’s buyer care on Tuesday concerning Muraina’s inaccurate transfers and the court docket order.

In response, OPay requested for some details about Muraina. After FIJ supplied the required info, they requested that Muraina attain out to them personally. When he reached out to the financial institution, they knowledgeable him that they hadn’t acquired any suggestions from Moniepoint since November 10. Additionally they talked about {that a} reminder had been despatched.

“Kindly learn that the latest replace in your ticket with ID 251110120761724 signifies that no suggestions has been obtained from the financial institution, however a reminder mail has been despatched. We recognize your endurance and guarantee you that we’re actively engaged on it,” a part of OPay’s response reads.

FIJ additionally emailed Moniepoint. “Please be aware that this criticism has been acknowledged, and this criticism is receiving consideration from the staff in cost,” Moniepoint responded.