Unity Bank Unveils Enhanced Unifi Cellular App to Deepen Digital Banking Expertise

Nigeria’s retail lender, Unity Bank Plc, has launched an upgraded model of its cell banking platform, Unifi, as a part of ongoing efforts to enhance buyer expertise on the Financial institution’s digital Banking platform and reinforce its proposition in ebusiness.

The most recent replace, Unifi model 2.3, introduces a collection of improved options designed to boost usability, safety, and comfort for purchasers. Key upgrades embrace enhanced safety protocols, expanded quick-action functionalities, improved invoice fee choices, and an up to date Nigeria Fast Response (NQR) function to assist quicker and safer QR code transactions.

A key side of the rollout builds on the Financial institution’s continued funding in digital and safety infrastructure, aimed toward safeguarding buyer knowledge, making certain safe funds and enabling protected, real-time transactions throughout channels.

Talking on the improve, Adenike Abimbola, Divisional Head, Retail, SME, Digital Banking & Fintech Partnerships at Unity Bank, stated the enhancements are constructed on the again of steady interrogation of the platform to be extra aware of buyer feedbacks that are being acquired additional time in our interactions and engagements.

“Digital banking has turn out to be an integral a part of on a regular basis life, notably for retail clients who count on pace, dependability, comfort, and safety as commonplace. With the newest improve to Unifi, we’re responding immediately to those expectations by enhancing performance, strengthening safety, and simplifying key fee and transaction journeys. Our purpose is to make sure that clients can perform their banking actions seamlessly, confidently, and with out friction, anytime and anyplace.”

She added that the Financial institution stays dedicated to steady enchancment of its digital channels in keeping with evolving buyer wants and rising trade developments.

“As cell banking more and more defines how folks work together with monetary companies, Unifi is central to our technique of delivering intuitive, dependable, and inclusive digital options. We’ll proceed to spend money on know-how partnerships and platform enhancements that assist monetary inclusion, drive adoption, and enhance general buyer expertise.”

Initially launched as a part of Unity Bank’s strategic push to broaden its retail footprint, notably amongst younger and digitally savvy clients, Unifi has grown right into a core engine of the Financial institution’s retail banking growth. The platform performs a crucial position in driving buyer acquisition, deepening engagement, and reinforcing Unity Bank’s broader digital transformation agenda.

The Unifi cell app is offered for obtain on Android and iOS units, providing clients entry to a variety of companies, together with transfers, invoice funds, airtime purchases, and QR-enabled transactions.