Kuwait's Jazeera Airways cancels flights to 9 Indian cities until May 15, offers refund

Jazeera Airways has suspended its services to nine Indian cities for over a month, citing operational reasons, with the changes taking effect from April 10.The airline confirmed that flights to and from Coimbatore, Goa, Kannur, Kozhikode, Lucknow, Madurai, Mangaluru, Tiruchirappalli and Vijayawada will remain cancelled until May 15.Passengers affected by the cancellations will be offered full refunds. However, those who booked tickets through travel agents will receive the amount in the form of a credit shell. For direct bookings made through the airline’s website or app, refunds can be processed through the same platforms.Barathan Pasupathi, Chief Executive Officer of Jazeera Airways, acknowledged the disruption and said the airline regrets the inconvenience caused. “We sincerely apologise to our customers for the inconvenience caused by this cancellation. These decisions are never taken lightly and are driven by operational circumstances beyond our control,” he said.He added that despite the temporary suspension, the airline continues to operate services to eight Indian destinations from its base in Dammam. “Our commitment remains unwavering. We continue to serve our eight destinations in India through our operational base in Dammam, supported by nearly