Unity Bank upgrades cellular app

Retail lender, Unity Bank Plc, has launched an upgraded model of its cellular banking platform, Unifi, as a part of ongoing efforts to enhance buyer expertise on the financial institution’s digital banking platform.

In a press release made out there to The PidomNigeria on Tuesday, the financial institution mentioned that the most recent replace, Unifi model 2.3, introduces a collection of improved options designed to boost usability, safety, and comfort for patrons.

Key upgrades embody enhanced safety protocols, expanded quick-action functionalities, improved invoice cost choices, and an up to date Nigeria Fast Response characteristic to help quicker and safer QR code transactions. A key side of the improve builds on the financial institution’s continued funding in digital and safety infrastructure, geared toward safeguarding buyer knowledge, making certain safe funds and enabling protected, real-time transactions throughout channels.

Talking on the improve, Divisional Head, Retail, SME, Digital Banking & Fintech Partnerships at Unity Bank, Adenike Abimbola, mentioned the enhancements are constructed on the again of steady interrogation of the platform to be extra conscious of buyer suggestions obtained over time.

She asserted, “Digital banking has turn out to be an integral a part of on a regular basis life, notably for retail clients who anticipate pace, dependability, comfort, and safety as customary. With the most recent improve to Unifi, we’re responding straight to those expectations by enhancing performance, strengthening safety, and simplifying key cost and transaction journeys.

“Our purpose is to make sure that clients can perform their banking actions seamlessly, confidently, and with out friction, anytime and anyplace.”

Abimbola maintained that Unity Bank remained dedicated to the continual enchancment of its digital channels in keeping with evolving buyer wants and rising business tendencies.

“As cellular banking more and more defines how folks work together with monetary providers, Unifi is central to our technique of delivering intuitive, dependable, and inclusive digital options. We’ll proceed to put money into expertise partnerships and platform enhancements that help monetary inclusion, drive adoption, and enhance total buyer expertise,” she mentioned.

Initially launched as a part of Unity Bank’s strategic push to develop its retail footprint, notably amongst younger and digitally savvy clients, Unifi has grown right into a core engine of the financial institution’s retail banking enlargement. The platform performs a essential position in driving buyer acquisition, deepening engagement, and reinforcing Unity Bank’s broader digital transformation agenda.