Major airline issues urgent update to passengers after flights cancelled

A major airline has issued an urgent update to all its passengers after cancelling their flights for several weeks. Widespread airspace closures across Qatar, the UAE, Bahrain and Jordan forced Qatar Airways to suspend or drastically scale back its operations, following a surge in regional conflict in late February 2026 that led governments to shut their skies for safety reasons.

At times, the airline has even stopped all flights worldwide — including every departure and arrival in Doha — after Qatari airspace was completely closed, and has said services will only resume once authorities confirm conditions are safe. However, Qatar Airways announced the resumption of flight operations between Doha and key destinations across the Middle East, reinstating daily services to the United Arab Emirates and Syria.

From April 23, the popular airlines will resume daily flights to Dubai (DXB), and Sharjah (SHJ), with a daily service to Damascus (DAM) commencing on May 1, 2026.

Sharing an update on Thursday, it said: “These resumptions are part of a phased restoration of Qatar Airways’ global network, building on the airline’s mid-April announcement confirming the expansion of its flight schedule from 16 June 2026 to more than 150 destinations across six continents.”

The airlines have urged passengers to regularly check their official website or app and ensure their contact details are correct and updated.

The statement further explained: “If you have a confirmed booking with a travel date between 28 February and 15 September 2026, you are eligible for:

“Complimentary date changes to a new travel date up to 31 October 2026 when rebooking on flights operated by Qatar Airways, subject to availability and fare seasonality.

– If your flight is impacted, you remain eligible for additional fee-free changes until 31 October 2026.

– Refund of the unused ticket value. Please note that refunds may take up to 28 working days to be processed.”