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VIDEO: LAGRIDE driver claims firm manufactured ₦1.3m debt after seeking payments

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A yet-to-be-identified driver with LAGRIDE, the Lagos State ride-hailing platform, has alleged that the company manufactured a ₦1.3 million debt against him in retaliation for demanding outstanding payments owed to him over several months.

The driver, who spoke during an interview shared via X.com by Nigeria Info FM on Thursday, said he had not received any payment since October despite generating an estimated ₦9 million in revenue for the company across five months about ₦1.8 million monthly, while consistently meeting its targets.

He further claimed that the alleged debt was introduced after he demanded his earnings and was subsequently increased multiple times in quick succession from ₦375,000 to ₦380,000, ₦800,000, ₦1.1 million, and eventually ₦1.3 million, with the last increment occurring during the live interview.

“It was ₦1,165,000 this morning. While we are here, they updated it to ₦1.3 million and I have not worked for days,” he said, adding that he suspected the company had been alerted to his presence at the studio.

The driver, who said he was in his eighth month with the company, noted that he earned between ₦65,000 and ₦100,000 daily and had not defaulted on his remittances.

“I wasn’t on debt before. The day I confronted them for my payments, my money, they said pay ₦375,000. It’s refundable. After a month, I did not see my money,” he said.

“Two months later, I went to them and said please where is this money? Two days later, they gave me debt of ₦380,000. After a couple of days, they gave me debt of ₦800,000. Last week, they gave me debt of ₦1.1 million. Here I have ₦1.3 million.”

He also alleged that the company failed to provide a clear breakdown of the debt.

“They can’t. They don’t have an explanation,” he said.

Responding to the allegations via a WhatsApp conversation with our correspondent, LAGRIDE PR Director, Ifeanyi Abraham, stated that it operates a transparent earnings and remittance system and denied arbitrarily assigning debts to its drivers.

He wrote, “LAGRIDE operates a fully transparent earnings and remittance system, and every captain has access to their complete account records at any time.”

It added that it currently has no record of a formally raised and validated dispute of the nature described by the driver, but has initiated an internal review into the referenced account.

According to the company, “Any outstanding balance on a captain’s account arises from documented operational obligations agreed at onboarding — these figures are not arbitrarily assigned and a full breakdown is available to the captain through the appropriate channel.”

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